Privacy Policy

Introduction

Changzhou Yuyu New Material Technology Co., Ltd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully.

Information We Collect

We collect several types of information to provide and improve our services:

• Personal Information: Name, email address, phone number, company name, shipping address, billing information when you place an order or contact us.
• Order Information: Products purchased, order details, shipping preferences, payment method information.
• Technical Information: IP address, browser type, device information, browsing behavior, cookies, and similar technologies.
• Communication: Emails, messages, and other communications you send to us.

How We Use Your Information

We use your information for the following purposes:

• Process and fulfill your orders, including shipping and delivery.
• Provide customer support and respond to your inquiries.
• Send order confirmations, shipping notifications, and other transactional communications.
• Improve our website, products, and services based on your feedback.
• Analyze usage patterns to enhance user experience.
• Prevent fraudulent transactions and ensure security.
• Comply with legal obligations and enforce our terms.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., shipping carriers, payment processors, email services).
• Business Transfers: In connection with any merger, sale of assets, or acquisition of all or a portion of our business.
• Legal Requirements: When required by law, court order, or to protect our rights and safety.
• With Your Consent: When you give us explicit permission to do so.

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings. By continuing to use our website, you consent to our use of cookies in accordance with this policy.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information (subject to legal requirements).
• Opt-Out: Opt-out of marketing communications (you will still receive transactional messages).

To exercise these rights, please contact us at zhangyuqi@yuyuxincai.cn

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. Your continued use of our website after such changes constitutes your acceptance of the updated policy.